tompel Casino & Sportsbook Service Notice
We at tompel provide an online entertainment service available only in jurisdictions where local law permits such activities. This legal notice outlines the terms under which we operate, who is eligible to access tompel, and the responsibilities users bear when accessing our platform. We do not offer our services in jurisdictions where online wagering is prohibited.
Our platform operates under a service model where we are the operator and intermediary. We offer live-dealer tables, slot games, sports betting, and number prediction games. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers through mobile banking, local payment, online payment, and e-wallet. All transactions on tompel are subject to identity verification and anti-fraud review.
This notice is binding on all users of tompel. By accessing our platform, you acknowledge that you have read and understood these terms and accept full responsibility for verifying that your use of tompel complies with the laws of your jurisdiction.
Service Availability and Geographic Restrictions on tompel
We at tompel operate only in jurisdictions where online gaming is legally permitted. We do not operate in jurisdictions where online wagering is prohibited. Access to tompel is geographically restricted based on your location at account creation and login. We use geolocation data, payment method verification, and identity documents to confirm that users are accessing tompel from supported jurisdictions.
If we detect access to tompel from a jurisdiction where our services are not available, we may suspend or close your account without notice. We reserve the right to restrict or terminate service in any jurisdiction at any time based on legal or regulatory developments. If a previously supported jurisdiction introduces restrictions on online gaming, we will notify affected users of tompel and provide a reasonable period for account closure and fund withdrawal.
Our service availability on tompel is subject to change without notice. We do not warrant that tompel will remain available in any particular jurisdiction or that our service will not be interrupted. Users are responsible for maintaining awareness of their jurisdiction's current legal status regarding online gaming.
Account Eligibility and Age Requirements on tompel
To create an account on tompel, you must meet the minimum age requirement established by your jurisdiction's applicable law. In most jurisdictions, this minimum is 18 years; however, some jurisdictions may set a higher threshold. During account creation on tompel, you will be asked to confirm your date of birth. Providing false information about your age is grounds for immediate account closure and forfeiture of any balance.
We at tompel reserve the right to verify your age and identity at any time through document submission or third-party verification services. If we discover that your account was created by a minor or that you provided false age information, your account will be suspended pending investigation. If the investigation confirms a violation, your account will be permanently closed and any balance forfeited in accordance with our terms of service.
You must also be a legal resident of or accessing tompel from a jurisdiction where our services are available and permitted. If you are a resident of a jurisdiction where online gaming is prohibited, you are not eligible to create an account on tompel. Any account created in violation of this eligibility requirement will be closed.
User Responsibility for Local Law Compliance on tompel
Users of tompel are solely responsible for verifying that their access to and use of our platform complies with the laws, regulations, and legal requirements of their own jurisdiction. We at tompel do not provide legal advice and do not represent or warrant that our services are legal in any particular location. Before creating an account on tompel or engaging in any activity on our platform, you are encouraged to consult with a qualified legal professional in your jurisdiction.
Laws governing online gaming vary significantly across Indonesia and internationally. Some jurisdictions permit online gaming under specific licenses and regulatory frameworks; others prohibit it entirely. Some jurisdictions allow gaming for entertainment purposes but restrict or prohibit monetary wagering. It is your responsibility to understand these distinctions and ensure that your use of tompel complies fully with all applicable local law.
We at tompel will not be held liable for any legal consequences, fines, penalties, or other damages arising from your use of tompel in violation of your jurisdiction's applicable law. By creating an account on tompel and using our services, you acknowledge that you have independently verified the legality of online gaming in your jurisdiction and accept full responsibility for your compliance with all applicable laws and regulations.
Data Protection and Privacy on tompel
We at tompel collect personal data during account creation, verification, and ongoing use of the platform to comply with anti-money-laundering (AML), know-your-customer (KYC), and anti-fraud regulations. Data collected includes your full legal name, date of birth, residential address, government-issued identification number, contact information, and payment method details. We also collect account activity logs, device information, and IP addresses to detect fraud and ensure platform security.
Your personal data on tompel is encrypted using industry-standard protocols and stored on secure servers with restricted access. We do not sell your personal information to third parties. We may share your data with payment processors, identity verification service providers, law enforcement, and regulatory authorities where required by legal process or applicable law.
For a complete explanation of how we collect, use, protect, and retain your data, please review our privacy policyYou have the right to request access to your personal data held by tompel, and you may request correction of inaccurate information. However, we may retain certain data for legal compliance, fraud prevention, and dispute resolution even after account closure.
Withdrawal and Account Review Procedures on tompel
Withdrawal requests on tompel are subject to review for compliance and account status before processing. Our anti-fraud team may request additional information or documentation to verify the legitimacy of your withdrawal. This review may take one to two business days. Once approved, your withdrawal is processed to your chosen payment method—typically within one to two business days for e-wallets and two to three days for bank transfers.
We at tompel reserve the right to decline withdrawal requests if we detect suspicious activity, incomplete verification, or violation of our terms of service. If your withdrawal is declined, we will notify you with the reason and provide instructions for resolving the issue.
Promotion Terms and Bonus Conditions on tompel
All promotions on tompel are published in full with transparent terms before you opt in. We do not impose hidden wagering requirements or retroactively change promotion conditions. Welcome bonuses on tompel are calculated as a percentage of your deposit and are subject to a wagering requirement before conversion to cash. Weekly cashback returns a percentage of your net activity each week.
Tier progression on tompel is automatic based on cumulative activity. As you climb tiers, your cashback percentage increases and you unlock exclusive benefits. Our referral program on tompel rewards you for inviting friends; both parties receive bonuses once the referred friend meets our activity threshold.
We at tompel reserve the right to forfeit bonuses and suspend accounts if we detect bonus abuse, multiple accounts, or violation of promotion terms. All promotion eligibility and mechanics are displayed clearly on tompel before signup.
Contact Information for Legal and Compliance Inquiries on tompel
If you have legal questions regarding tompel, our terms of service, your rights as a user, or the legality of our services in your jurisdiction, you may contact our legal team through the official channels provided below. We maintain a dedicated legal inquiry system to ensure that your questions are properly routed and addressed.
We aim to respond to all legal and compliance inquiries within five business days. For regulatory inquiries from government agencies or law enforcement, we at tompel cooperate fully with lawful requests for information and account records. Regulatory inquiries are handled by our dedicated compliance department in accordance with all applicable confidentiality laws and legal restrictions.
If you believe tompel has violated your legal rights, breached our terms of service, or engaged in unfair practices, you may file a formal complaint through our support system. We will investigate your complaint thoroughly and respond with our findings and any corrective actions within ten business days. If you are not satisfied with our response, you may escalate your complaint to the appropriate regulatory authority or consumer protection agency in your jurisdiction.
Summary: Your Responsibilities on tompel
We at tompel operate under a clear framework: our services are available only where local law permits, users must verify their eligibility and compliance with local law, and all accounts are subject to identity verification and anti-fraud review. We protect your data through encryption and restricted access. We publish all promotion terms in full before signup.
By accessing tompel, you acknowledge that you have read this legal notice, verified the legality of online gaming in your jurisdiction, and accept full responsibility for your compliance with all applicable laws. If you have questions about our service, your account, or your legal rights, contact our support team through the channels provided on tompel.
Service availability
tompel offers online gaming services only in jurisdictions where such services are permitted under applicable local law. We do not operate in jurisdictions where online gaming is prohibited. Your eligibility to access tompel is determined by your location at the time of account creation and ongoing login. We employ geolocation monitoring, payment method verification, and identity document validation to confirm that users access tompel only from supported jurisdictions. If we detect access from a jurisdiction where our services are not available, your account may be suspended or closed without notice. We reserve the right to restrict or terminate service in any jurisdiction at any time based on legal or regulatory developments. Users attempting to circumvent geographic restrictions through technical means violate our terms of service and risk permanent account closure and forfeiture of account balance. If a previously supported jurisdiction introduces restrictions on online gaming, tompel will notify affected users and provide a reasonable period for account closure and fund withdrawal. We do not offer refunds for activity conducted before such restrictions take effect, as users are responsible for maintaining awareness of their jurisdiction's legal status. Our service availability is subject to change without notice based on regulatory changes, legal action, or business decisions by tompel management. We do not warrant that tompel will remain available in any particular jurisdiction or that our service will not be interrupted.
Account eligibility
To create an account on tompel, you must meet the minimum age requirement established by your jurisdiction's applicable law. In most jurisdictions, this minimum is 18 years; however, some jurisdictions may set a higher threshold. During account creation on tompel, you will be asked to confirm your date of birth. Providing false information about your age is grounds for immediate account closure and forfeiture of any balance. tompel reserves the right to verify your age and identity at any time through document submission or third-party verification services. If we discover that your account was created by a minor or that you provided false age information, your account will be suspended pending investigation. If the investigation confirms a violation, your account will be permanently closed and any balance forfeited in accordance with our terms of service. You must also be a legal resident of or accessing tompel from a jurisdiction where our services are available and permitted. If you are a resident of a jurisdiction where online gaming is prohibited, you are not eligible to create an account on tompel. Any account created in violation of this eligibility requirement will be closed. We use geolocation data, identity document verification, and payment method validation to confirm eligibility and reserve the right to request additional evidence of your location and eligibility at any time.
Local-law responsibility
Users of tompel are solely responsible for verifying that their access to and use of our platform complies with the laws, regulations, and legal requirements of their own jurisdiction. tompel does not provide legal advice and does not represent or warrant that our services are legal in any particular location. Before creating an account on tompel or engaging in any activity on our platform, you are strongly encouraged to consult with a qualified legal professional in your jurisdiction to confirm the legality of online gaming, sports betting, number prediction games, or any other activity offered on tompel. Laws governing online gaming vary significantly across Indonesia and internationally. Some jurisdictions permit online gaming under specific licenses and regulatory frameworks; others prohibit it entirely. Some jurisdictions allow gaming for entertainment purposes but restrict or prohibit monetary wagering. Some jurisdictions restrict certain types of gaming while permitting others. It is your responsibility to understand these distinctions and ensure that your use of tompel complies fully with all applicable local law. If you are unsure whether tompel is legal in your jurisdiction, we recommend that you do not create an account. tompel will not be held liable for any legal consequences, fines, penalties, civil liability, or other damages arising from your use of tompel in violation of your jurisdiction's applicable law. By creating an account on tompel and using our services, you acknowledge that you have independently verified the legality of online gaming in your jurisdiction and accept full responsibility for your compliance with all applicable laws and regulations.
Data and privacy scope
tompel collects personal data during account creation, verification, and ongoing use of the platform to comply with anti-money-laundering (AML), know-your-customer (KYC), and anti-fraud regulations. Data collected includes your full legal name, date of birth, residential address, government-issued identification number, contact information (email and phone), and payment method details. We also collect account activity logs, device information, IP addresses, and other technical data to detect fraud, prevent unauthorized access, prevent bonus abuse, and ensure platform security and legal compliance. Your personal data on tompel is encrypted using industry-standard TLS encryption during transmission and at-rest encryption on our servers. Data access is restricted to authorized personnel on a need-to-know basis. We do not sell your personal data to third parties. We may share your data with (1) payment processors and financial institutions necessary to process your deposits and withdrawals, (2) identity verification service providers required for KYC compliance, (3) law enforcement and regulatory authorities where required by legal process or applicable law, and (4) our service providers who assist in platform operation under strict confidentiality agreements. For a complete explanation of how we collect, use, store, protect, and retain your personal data, please review our privacy policyYou have the right to request access to, correction of, or deletion of your personal data held by tompel, subject to applicable law and our data retention policies. We may retain certain data for legal compliance, fraud prevention, dispute resolution, and chargeability purposes even after account closure. If you have questions about your data or wish to exercise your privacy rights, contact our privacy team through the support channels provided on tompel.
Contact for legal inquiries
If you have legal questions regarding tompel, our terms of service, your rights as a user, the legality of our services in your jurisdiction, or any compliance-related matter, you may contact our legal team through the official channels provided on this page. tompel maintains a dedicated legal inquiry system to ensure that your questions are properly routed and addressed. We aim to respond to all legal and compliance inquiries within five business days; however, response times may vary depending on the complexity of your inquiry, the volume of pending inquiries, and whether additional investigation or document review is required. For regulatory inquiries from government agencies, law enforcement, or other official bodies, tompel cooperates fully with lawful requests for information, records, and account data. We maintain comprehensive records of all account activity, identity verification documents, transaction histories, promotional claims, and other information necessary to respond to legal process and regulatory inquiries. Regulatory inquiries are handled by our dedicated compliance department and are treated in accordance with all applicable confidentiality laws, data protection regulations, and legal restrictions on disclosure. If you believe tompel has violated your legal rights, breached our terms of service, engaged in unfair or unlawful practices, or mishandled your personal data, you may file a formal complaint through our support system or legal inquiry channels. We will investigate your complaint thoroughly and respond with our findings and any corrective actions within ten business days, except where applicable law prevents us from disclosing certain information or where further investigation is necessary. If you are not satisfied with our response to your complaint, you may escalate your complaint to the appropriate regulatory authority, consumer protection agency, or ombudsman in your jurisdiction.